Enabling logging for Assets for InDesign

To troubleshoot technical issues that may occur when using Assets for InDesign, logging can be enabled.

The features and functionality depends on the installed plug-ins:

• Only Assets for InDesign is installed, not WoodWing's Studio for InDesign
• Assets for InDesign as well as WoodWing's Studio for InDesign is installed

Each scenario is described below.

Only Assets for InDesign is installed

When only Assets for InDesign is installed, the following features are available:

• Enabling or disabling logging is done through the preferences of InDesign.
• Default logging areas and logging levels are used which cannot be modified.
• The names of the log files are Log_InDesign.txt and Log_InDesignServer.txt.
• The Logging folder can be quickly accessed through the preferences of InDesign.

Enabling or disabling logging

Enabling or disabling logging is done through the following Preferences in InDesign:

Preferences > WoodWing > Enable Logging

Quickly accessing the log folder

The log folder can be quickly accessed through the following option in the Preferences of InDesign:

Preferences > WoodWing > Open Log Folder

Location of the log files

The log files are stored in the following location:

• macOS: /Users/<user_name>/Library/Application Support/WoodWing.noindex
• Windows: c:\Users\<user_name>\AppData\Local\WoodWing

Assets for InDesign and Studio for InDesign are installed

When Assets for InDesign is installed together with Studio for InDesign, the following features are available:

• Enabling or disabling logging is done by modifying the WWSettings.xml file or through the preferences of InDesign.

• When logging is enabled through the WWSettings.xml file, the logging areas and logging levels to use can be specified.

• When logging is enabled by setting the Preference, default logging areas and logging levels are used.

• Depending on the installed plug-ins, separate log files are created for Assets and Studio or the logging is combined into one file.

• The names of the log files are:
• For Studio: WWLog_InDesign.txt and WWLog_InDesignServer.txt
• For Assets or Assets and Studio combined: Log_InDesign.txt, and Log_InDesignServer.txt.

• The Logging folder can be quickly accessed through the preferences of InDesign.

Enabling or disabling logging

Enabling or disabling logging is done by modifying the WWSettings.xml file (by system administrators), through the Preferences in InDesign (by end users), or through scripting (for InDesign Server).

Modifying the WWSettings.xml file

This method is for system administrators who want to make sure that users use a specific method. When setting the method through the WWSettings.xml file, the corresponding Preference in InDesign (see below) is disabled, thereby preventing these users from changing the setting.

Enabling logging is done by enabling the logging for Studio for InDesign. For more information, see Logging the activity of Studio for InDesign and InCopy.

Using the Preferences

Enable or disable logging through the following Preference in InDesign:

Preferences > WoodWing > Enable Logging

Note: When the system is configured through the WWSettings.xml file, the Preference cannot be changed.

Through scripting

To enable or disable logging through scripting, set the following option to 'true' or 'false':

Application.woodwingLogging

After setting the option, logging is immediately affected.

Quickly accessing the log folder

The log folder can be quickly accessed through the following option in the Preferences of InDesign:

Preferences > WoodWing > Open Log Folder

Location of the log files

The log files are stored in the following location:

• macOS: /Users/<user_name>/Library/Application Support/WoodWing.noindex
• Windows: c:\Users\<user_name>\AppData\Local\WoodWing

Log file creation

The logging for Assets for InDesign and Studio for InDesign is combined into a single file named Log_ .