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Creating a Publication Channel for Facebook in Enterprise Server 9

Creating a Publication Channel for Facebook in Enterprise Server 9

Info: This feature requires Enterprise Server version 9.1 or higher.

This article describes how to set up a Publication Channel in Enterprise Server 9 for publishing content to Facebook.

Step 1. Access the Brand Maintenance page.

Step 2. Locate the Publication Channel options.

The Publication Channel section

Step 3. Click Add.

The Publication Channel Maintenance page appears.

The Publication Channel Maintenance page

Step 4. In the Name field, enter a name.

Step 5. In the Description field, enter a description.

Step 6. From the Publication Channel Type list, choose Web.

Step 7. From the Publish System list, choose Facebook — Publish Forms.

Step 8. Leave the Suggestion Provider option set to None.

Step 9. Click Create.

New items appear on the page:

  • An additional property named 'Current Issue' appears below the Publication Channel Type property. Since Issues still need to be set up, we will come back to setting this option later in the process.
  • Options for the Facebook account appear.
  • Below the Publication Channel properties area, a section for adding Issues appears. How to set these is described in a later step.

Facebook account settings

Step 10. Set the options for the Facebook account:

Step 11. Click Update.

Creating Issues

Step 12. Click Add Issue.

The Issue Maintenance page appears.

The Issue Maintenance page for Facebook

Step 13. Fill out the details.

Note: At the most basic level, only a name needs to be entered; all other options can also be set at a later stage by modifying the created Issue.

  • Name. Name of the Issue.
  • Subject. This feature is currently not functional.
  • Description. Description of the Issue.
  • Active. Use to deactivate the Issue. This will hide the Issue and all objects assigned to the Issue from the users without actually removing the Issue from the system

Step 14. Click Update.

Finishing the setup

Step 15. Click the arrow at the bottom of the page to return to the Publication Channel Maintenance page.

Step 16. (Optional) Add additional Issues as needed.

Step 17. Click the arrow at the bottom of the page to return to the Brand Maintenance page.

Step 18. (Optional) Add additional Publication Channels as needed.

Step 19. (Optional, only if multiple Publication Channels have been created) From the Default Publication Channel list at the top of the Brand Maintenance page, choose the default Publication Channel that should act as the default Facebook channel.

Choosing the default Publication Channel

Figure: The Default Publication Channel list.

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