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Enterprise Server 10 full installation


Enterprise Server 10 full installation

This article describes the installation of Enterprise Server 10 on a system on which it is not yet installed.

Before you start

Before starting the installation, make a plan of what is needed: which features of Enterprise Server and its clients do you want to make use of and which additional (third-party) software does this require?


As a starting point, use the Compatibility Matrix to verify which software versions you need and if any upgrades are required.

Important: Use of MAMP/WAMP/LAMP not supported
MAMP, WAMP or LAMP are single-distribution packages for Mac OS, Windows or Linux that combine the installation of Apache, PHP, and MySQL. These make them potentially ideal for quickly setting up a new Enterprise Server environment. However, such packages are meant for development purposes and are not to be used in live production environments.
The use of MAMP, WAMP or LAMP for installing an Enterprise Server environment is therefore not supported.

Step 1. Setting up the database

Install and set up the database for storing all Enterprise Server related data.

Step 2. Installing and configuring PHP

Step 1. Install PHP.

Step 2. Configure PHP by editing the php.ini file as described below.

Step 2a. Ensure that variables_order is set to EGPCS:

variables_order = "EGPCS".

Step 2b. Change the following settings to at least the shown values:

upload_max_filesize = 250M

post_ max_size = 250M

memory_limit = 750M

Step 2c. Ensure that request_order includes "C", for example:

request_order = "GPC"

Step 2d. Add the correct time zone, for example:

date.timezone = Europe/Amsterdam

Note: For a full list of time zones, see http://nl3.php.net/manual/en/timezones.php.

Step 2e. Add the following entries and set the path according to your setup:

  • session.save_path =
  • upload_tmp_dir =


session.save_path = C:\PHP\sessiondata

upload_tmp_dir = C:\PHP\uploadtemp

Note: Ensure that both folders have full Read and Write access enabled for the Web Server user, for example the Internet Guest User.

Step 3. Enable the following PHP modules:

Step 4. Enable the DB module for PHP:

Step 5. Save the file.

Step 6. Restart the Web service.

Step 3. Configuring the Web Server

To manually configure the Apache configuration files for PHP, edit conf/httpd.conf to enable PHP support in both the Load Module list and Add Module list.

Some Apache installations overrule the character set of HTML pages. As a result, accented characters are not displayed correctly by the Enterprise Maintenance applications. This can be fixed by changing or adding AddDefaultCharSet in the Apache configuration file conf/httpd.conf to:

AddDefaultCharSet UTF-8


AddDefaultCharSet off

Also set the DefaultType to:

DefaultType text/html

Note: The default Web page for Enterprise should be index.htm. However, for Apache it can be index.php as well in which case the Enterprise logon page remains empty. To avoid this problem, make sure the index.htm file is listed above the index.php file in the httpd configuration file.

Step 4. (Optional) Installing the ExifTool

Note: This step is only required when installing Enterprise Server 10.1 or higher, not when installing Enterprise Server 10.0.

Enterprise Server requires metadata information to perform specific tasks such as image cropping. This requires that the ExifTool is integrated.

Step 1. Download the ExifTool and install it in a preferred location.

Note: For Mac OS X and Linux, the default installation path is assumed to be: /usr/local/bin.

Step 2. (Optional. Only if you have installed ExifTool in an alternate location.) Note down the path to the installation, it is used for configuring Enterprise Server in a later step.

Step 5. Installing Enterprise Server

Step 1. Download the Enterprise Server application from the software release page.

Note: The name of the file is EnterpriseServer_10.x.x_Buildyy.zip, where "x" stands for the Server version number and "y" for the build number. For example: EnterpriseServer_10.0.0_Build100.

Step 2. Unzip the file.

A folder named 'Enterprise' is created containing files such as index.php, index.html, index.htm.

Step 3. Copy the complete Enterprise folder to the server machine’s Web root folder (such as webroot).

Step 4. Create a folder named FileStore and apply access rights.

Note: The default location for the FileStore folder is as follows:

Mac OS: /FileStore

Windows: c:\FileStore

This is not a location we advise to use for production systems; it has just been chosen to allow easy initial installation. The location can always be changed at a later stage (but note that the whole directory also has to be copied to the new location).

Make sure that read and write access is set for the following users:

Mac OS: “www”

Windows: “IUSR_<servername>”

Linux: “nobody”

Tip: A typical setup would be to create a root FileStore and create the other directories in it.

Step 5. Verify the following options in the configserver.php file:

Tip: (For Enterprise Server 10.1 or higher only) Easily manage and configure settings of all configuration files by adding them to a single configuration file.

  • Configure database access using the following options:

Note: The DBUSER is the single database user that is used by the application server to access the database. This database user account needs SELECT, INSERT, UPDATE, and DELETE privileges, plus ALTER TABLE privileges for the creation and deletion of custom properties.

The application server itself authorizes all requests for the user logged on via the Enterprise user tables which are completely separate from the database users. Default is ‘root’. For MSSQL Server you could use ‘sa’ as default.

  • Configure the web access using the following options:
  • Configure file access using the following options:
  • (Optional. This step is only required when configuring Enterprise Server 10.1 or higher; this option is not used in Enterprise Server 10.0.) Configure the path to the ExifTool using the following option:

Step 6. Installing ionCube loaders

For security reasons, Enterprise Server uses ionCube to encrypt some of its PHP modules.

The process of checking the currently installed version of ionCube and guiding you through any upgrade steps is built in to Enterprise Server.

Step 1. Try accessing the Enterprise Server Health Check page by entering the following URL in a Web browser:

http://<your server URL>/Enterprise/server/wwtest

Example: http://localhost/Enterprise/server/wwtest

The installation of ionCube is automatically tested. During this process, you might see various progress bars appear. Depending on the result of the test, the following will happen:

  • The Health Check page appears. This means that ionCube Loader is correctly installed. No further action is required.
  • The ionCube Loader Wizard for Enterprise Server appears. This means that the ionCube Loader is not correctly installed or that an incorrect version is installed. The information provided on the page will give you an indication of the exact problem and how to resolve it.

Step 2. Repeat step 1 until the Health Check page appears. This is an indication that ionCube is correctly installed.

Step 7. (Optional) Setting up the File Transfer Server

The File Transfer Server is a feature of Enterprise Server which separates files from operational data during an upload or download process, resulting in a higher performance and lower memory footprint.

You can move the File Transfer Server or the File Transfer Folder to another system to:

  • Offload file traffic over HTTP to a dedicated server farm or network
  • Let file traffic run over a dedicated URL, other than client-server service communication
  • Offload the file traffic to the FileStore to another physical file location

To do so, follow the steps as described in Installing the File Transfer Server on another system optionally followed by following the steps in Securing the File Transfer Server through HTTPS.

Step 8. Creating Enterprise database tables

Create tables in your installed database for storing data relating to using Enterprise.

Creating the database tables is an automated process that is triggered by running the Database Connection test on the Health Check page in Enterprise Server.

Step 1. In Enterprise Server, access the Health Check page.

Step 2. At the bottom of the page, click Clear All.

Step 3. Only select the Database Connection test.

Step 4. Click Test.

The test is executed and the result is displayed next to the test. It should display “OK”.

Note: If the test fails, an error is displayed together with instructions for solving it. Follow the instructions and then run the test once more.

Step 9. Activating licenses

In order to complete the setup process of Enterprise Server, its license needs to be activated first. This allows you to access the Maintenance pages of Enterprise Server and allows users of client applications to log in to the Server. At this time, you might also want to activate all client applications.

For information about activating licenses for Enterprise Server and its client applications, see Managing licenses in Enterprise Server 10.

Step 10. Initializing Enterprise Server plug-ins

Many of the Enterprise Server functionality is provided through plug-ins. These plug-ins need to be initialized first.

Step 1. In Enterprise Server, click Server Plug-ins in the Maintenance menu or on the Home page.

The Server Plug-ins page appears and any installed plug-ins will be automatically registered.

Note: Because the plug-ins are registered while the page is opened, the process of opening the page can take a few moments.

Step 2. Make sure that the required plug-ins are enabled. If needed, resolve any conflicts.

Note: Normally, no conflicts should arise and no further action will be required after accessing the page.

Step 11. Testing the Enterprise Server installation

The setup is now ready to be tested.

Step 1. Open a Web browser and enter the URL for the installed Server.

Example: http://localhost/Enterprise/

The log in screen appears.

Step 2. Log in using the following credentials:

  • User Name: woodwing
  • Password: ww

The main screen appears.

Step 1. Access the Health Check page.

Step 2. (Optional) In case not all licenses are activated yet, clear the check box for Licenses.

Step 3. (Optional) For those systems or features which are not installed yet (such as LDAP, Drupal, and so on), clear their check boxes.

Step 4. Click Test.

The test(s) are executed and the results are displayed next to each test. They should all display “OK”.

Note: If a test fails, an error is displayed together with instructions for solving it. Follow the instructions and then run the test once more.

Step 12. Integrating Apache SOLR

Solr is an open source enterprise search server based on the Lucene Java search library and is integrated by Enterprise to speed up the searching process and to implement the faceted search feature.

Solr runs in a Java servlet container such as Tomcat or Jetty (included in the Solr distribution download).

Install and configure Solr as described in the following articles, depending on the supported version for your version of Enterprise Server:

Step 13. Configuring Enterprise Server

During the installation of Enterprise Server, the system was set up using default settings for use in a generic production environment. However, many more powerful features can be unlocked, mainly by making further changes to the configuration files, but also by making use of other technologies and third-party applications.

For an overview of the options that can be configured, use the following sources:

Tip: (For Enterprise Server 10.1 or higher only) Easily manage and configure settings of all configuration files by adding them to a single configuration file.

Step 14. Setting File Storage settings

By modifying the file storage settings you control the way the data is stored, including the following aspects:

  • File name conventions
  • Performance
  • Files stored externally or locally

Follow the steps as described in About file storage in Enterprise Server 10.

Step 15. Reviewing security settings

By reviewing the security settings you verify and optionally control the way the stored data is secured (internally and externally), including the following aspects:

  • Passwords
  • User privileges
  • SSL

For more information, see Security considerations for Enterprise Server 10.

Step 16. Customizing the interface

Specific aspects of the Server and client applications can be customized to match the look and feel of your company environment, including localization, terminologies used, colors, and icons.

Please refer to the articles listed on the contents page for Enterprise Server, Content Station 9, Content Station 10 and Smart Connection.

Step 17. Setting up a Brand

Now that Enterprise Server itself is fully up and running, it is time to define your publications, set up Publication Channels, user accounts, access rights and more.

See Setting up a Brand in Enterprise Server 10.

Document history

  • 29 November 2017: Updated 'Step 12. Integrating Apache SOLR' by adding steps for Solr 6.2.
  • 27 September 2017: Updated section 'Before you start' by adding examples.
  • 23 May 2017: Updated the Character Sets settings for Oracle.
  • 2 November 2016 - Added Step 4. Installing the ExifTool.
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