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Configuring e-mail notifications in Enterprise Server 9

Configuring e-mail notifications in Enterprise Server 9

Enterprise Server can be configured to send out an e-mail to a user or user group each time a file is routed to them. Receiving such e-mails makes users more aware that files that they should work on have been routed to them.

Note: Routing files is done by changing the Route To property of the file. Files that are routed to a user appear in the Inbox of the user (available in Smart Connection and Content Station). For more information, see Sending a file to another user or user group using Content Station 9 and Sending a file to another user or user group using Smart Connection 9.

Enabling e-mail notifications is a 3-step process:

Step 1. Setting the basic e-mail configuration options.

The following settings should be configured in the E-mail Notification section of the configserver.php file:

// ----------------------------------------------------------------------
// E-mail notification
// ----------------------------------------------------------------------
// EMAIL_SMTP:
//    SMTP server to send e-mail. For example: 'smtp.mydomain.com'. 
//    Default value: ''.
//
define ('EMAIL_SMTP', '');

// EMAIL_SMTP_USER:
//    Log-in user name for your SMTP server. Leave empty when log-in is 
//    not required. Default value: ''.
//
define ('EMAIL_SMTP_USER', '');

// EMAIL_SMTP_USER:
//    Log-in user password for your SMTP server. Leave empty when log-in 
//    is not required. Default value: ''.
//
define ('EMAIL_SMTP_PASS', ''); 

// EMAIL_PORT:
//    SMTP server port. Allows overruling the SMTP server port. 
//    Default value: 25.
//
define ('EMAIL_PORT', 25);

// EMAIL_SSL:
//    Whether or not to use a secure connection to the email server. 
//    Use 'ssl' or 'tls' SSL types for secure connections. 
//    Leave empty '' for no security. Default value: ''.
//
define ('EMAIL_SSL', '');

// EMAIL_SENDER_ADDRESS: (requires Enterprise Server 9.6.0 or higher)
//    E-mail address to use as the sender of the e-mail.
//    When left empty, the e-mail address defined on the User Maintenance 
//    page of the user who sent the e-mail is used instead.
//    Default value: ''.
//
define ('EMAIL_SENDER_ADDRESS', '');

// EMAIL_SENDER_NAME: (requires Enterprise Server 9.6.0 or higher)
//    User name to use for the sender of the e-mail.
//    When left empty, the name defined on the User Maintenance page of 
//    the user who sent the e-mail is used instead.
//    Default value: ''.
//
define ('EMAIL_SENDER_NAME', '');

Step 2. Enabling the e-mail notification option per Brand.

E-mail notification can be configured per Brand. This is done through the Brand Maintenance page by selecting the E-mail Notifications option. See Brand settings.

Step 3. Enabling per user if notifications should be sent.

Note: The options for sending e-mail notifications are enabled by default. Perform the following steps only when the notification needs to be disabled for a user or a group that the user belongs to.

On the User Maintenance page of a user, set the following options to your needs:

  • Send E-mail Notification When File Routed To Me
  • Send E-mail Notification When File Routed To One of My Groups
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