When activating or de-activating licenses using the License Status page in Enterprise Server, various issues may occur ranging from incorrect error messages to licenses not being displayed.
We have found that these issues can be caused by specific Web browsers.
When coming across such errors therefore, first try using the License Status page by using a different Web browser.
About licenses in Enterprise 9
Managing licenses in Enterprise Server 9
The License Status page in Enterprise Server 9
Encrypting public key error when activating a license in Enterprise Server
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