Using the WoodWing Identity Service as a regular user

The WoodWing Identity Service is a system in which administrators manage users and user groups in a central location and give these users access to one or more WoodWing applications or instances of it within the organization.

As a regular end user of these applications or instances, this means that you can log in to them using the credentials for only one account: the one that is set up in the WoodWing Identity Service.

Note: The WoodWing Identity Service is currently only available for Assets 10.

This article explains how to use the WoodWing Identity Service as a regular user.

Accessing the WoodWing Identity Service

As a regular user, you will receive an invitation by e-mail from your system administrator to join the WoodWing Cloud environment.

When your account is not managed through an external identity provider, you will be prompted to set up a password.

After activating your account, you will be directed to your profile page in the WoodWing Identity Service.

Using the Profile page

The Profile page provides an overview of the account that you are logged in with. 

The following information and options are shown:

• In the Avatar section on the left side of the page:
• Your display name. This is the name that is shown to system administrators when they are managing your access within the system.
• The name of the organization that you are logged in to.
• Owner. This is only shown when you are part of a group that has the role of 'owner' assigned. Users within such groups can fully manage the WoodWing Identity Service environment.
• Sign out. Use this option to sign out of the WoodWing Identity Service environment. This eventually also signs you out of all WoodWing applications in which you are signed in. This only happens though when that application refreshes your user information, at which point it will be informed by the WoodWing Identity Service that the authentication has expired.

• In the Account information section:
• Your display name. This is the name that is shown to system administrators when they are managing your access within the system. Click 'Edit profile' to change it.
• Your e-mail address. This cannot be changed.
• Click Change password to change your current password.

• In the Available tenants section:
• All tenants (instances of WoodWing applications) that you have been given access to within the organization are shown here. Click a link to access it. Logging in will not be necessary because you are already logged in to the WoodWing Identity Service.

Logging out

To log out of the application that you have accessed, use the 'Sign out' option on the Profile page of the WoodWing Identity Service.

This eventually also signs you out of all WoodWing applications in which you are signed in. This only happens though when that application refreshes your user information, at which point it will be informed by the WoodWing Identity Service that the authentication has expired.

Note: There is no option to log out in the application itself. Assets 10 users can force to update the authentication information and thereby directly log out of Assets. For more information, see: Using Assets 10 - Quick Start.

Accessing a WoodWing application directly

Once you have set up your WoodWing Identity Service account and have accessed an application such as Assets 10, you might have saved the link to that application as a bookmark.

When you are logged out of the WoodWing Identity Service and you are directly accessing the link to the application, the Sign in page for the WoodWing Identity Service appears. Log in using your WoodWing Identity Service account to access the application.

Revisions

• 3 July 2025: Updated section 'Logging out' with a note about forcing to log out in Assets 10.