Managing passwords in Xtendis 7

Logging in to Xtendis requires a user name and password. This password needs to be set up when accessing Xtendis for the first time. You can also add a new password when you have forgotten the original one or update your existing password.

Note: This is not required when logging in using Single Sign-On (SSO). When using SSO, a central login account is used. Creating and changing the password is then done through the system in which this account is managed. Check with your system administrator for details.

This article describes how this is done.

Setting up a new password

Use the following steps to create a new password when accessing Xtendis for the first time, or when you have forgotten your current password.

Step 1. Access Xtendis in your Web browser so that the log in screen appears.

Step 2. Click Forgot password below the Log in button.

The Request new password screen appears.

Step 3. Enter your user name and the e-mail address with which you are known in Xtendis.

Step 4. Click Request new password.

Within a few moments, an e-mail is sent to the e-mail address that was entered.

Step 5. Access the e-mail that was sent and click the link for re-setting the password.

Step 6. On the page that appears, enter your user name, e-mail address and the new password and click Change password.

The password can now be used for logging in to Xtendis.

Changing your password

Regularly changing your password keeps your account and access to the documents safe. It is recommended to regularly change your password.

Step 1. Log in to Xtendis as usual.

Step 2. Click the Settings icon (the cog wheel) on the Dashboard or on the Dashboard as a toolbar and choose Settings from the menu that appears.

Step 3. In the Settings screen that appears, click Change password.

Step 4. On the Change password screen, enter your old password and the new password. To confirm the new password, repeat it.

Note: The strength of the new password is shown next to the New password field. The score is based on: The length of the password. Longer passwords are better than shorter ones. The variation of the characters (lower case, upper case, numbers and special characters). More variation results in a safer password. No repetition. Using each character only once results in a safer password.

Step 5. When done, click Edit password.