Frits van Dee
- Customer Success Operations
Manager Customer Success Operations
- Total activity 2826
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Recent activity by Frits van Dee-
We would like to add that this PHP security issue is impacting Studio only. None of our other products are impacted.
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Update: Full access restored for .woodwing.cloud environments, and next steps for other versionsThank you for your patience over the past days. Here is where things stand. Studio URL ends in .woodw...
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Update: critical PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619) and WoodWing Cloud StudioOn 21 October we took all WoodWing Cloud Studio environments offline as a precaution. This follow...
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Hi Chris,Please “Follow” this announcement, or the whole section. You will then be notified about updates
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Update: Restoring Studio environments with IP-restricted accessWhile we wait for the PHP fix to be released, we are preparing to bring WoodWing Cloud Studio environments back online with access lim...
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Hi Lloyd, I have forwarded your question to our support team.
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Hi Steve, Our Support team did follow up on the request that you sent in. The About dialog is indeed not working due to a change in the Adobe product. Please use the suggestions as mentioned on the...
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Hi Kim, Sorry to hear that you can not enter the license. I noticed there is a support request for this issue as well. We will continue our communication from the support request.
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Dear Daniel, I have forwarded your request as well.
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Official comment Dear Pierre-Émeric, Sorry to hear that you ran into this issue. I have forwarded your request to our Support team. They will reach out to you via the created support ticket.