Smartstyles license input

Answered

Kim McDonald

October 29, 2020 14:55

I am not receiving a license input box.  When I click on About Woodwing, nothing happens.  

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  Frits van Dee

  • Support team

  October 29, 2020 15:09

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  Hi Kim,

  Sorry to hear that you can not enter the license. I noticed there is a support request for this issue as well. We will continue our communication from the support request.

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  Vlad Chernushevich

  November 11, 2020 14:23

  Hello,

  I am having the exact same issue. Was this resolved?

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  Kim McDonald

  November 11, 2020 14:27

  Yes, there is a bug - they can send you a script to run that will resolve this issue.

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  Vlad Chernushevich

  November 11, 2020 14:29 Edited

  Kim McDonald Thank you! I assume I should I contact support? Or perhaps you could share it?

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  Kim McDonald

  November 11, 2020 14:45

  Yes or you can open a support request from the top menu here.

   

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