Activating Smart Connection

Note about activation through protected servers

If the machine on which Smart Connection is installed is shielded from Internet access by a password-protected proxy server, the WWActivate.xml file can be used to provide the credentials for that server.

Step 1. (Optional, only if no WWActivate.xml file exists yet). Create a text file named WWActivate.xml in the following location:

• MacOS: Library/Application Support/WoodWing
• Wndows: c:\ProgramData\WoodWing

Step 2. Add the following content to the file:

<wwact:activate>
   <wwact:proxy>
      <wwact:address></wwact:address>
      <wwact:port></wwact:port>
      <wwact:user></wwact:user>
      <wwact:password></wwact:password>
   </wwact:proxy>
   <wwact:product>
      <wwact:key></wwact:key>
      <wwact:serial/>
      <wwact:autho_code/>
   </wwact:product>
</wwact:activate>

Step 3. Use the following values:

• address: The IP number of the proxy server.
• port: The port number that the proxy server uses instead of the default port 80.
• user: The user name of a user that has access rights for Internet access through the proxy.
• password: The password of the user mentioned above.

Step 4. Save the file.

Step 4. Click Next. You are asked to enter your serial number.

Step 5. Enter the received serial number and click Next. You are asked to enter your details.

Step 6. At a minimum, enter the required details (fields marked in bold) and click Next. The options for entering the Proxy server appear.

Step 7. Do one of the following:

• When no proxy server is used, click Next.
• When a proxy server is used, fill out the details and click Next.

The screen for choosing the users for which Smart Connection should be activated appears.

Step 8. Choose the user to activate Smart Connection for and click Next.

Step 9. (Optional, only when activating Smart Connection for all users). Enter the system administrator's password and click OK.

Smart Connection is activated and the result is shown.

Step 4. Select the check box for the option I don't have access to the Internet... and click Next. A screen appears showing the serial number for the installed version of InDesign or InCopy.

Step 5. Send in the following details by e-mail:

• Your WoodWing serial number
• Your Adobe serial number
• Contact details (including name, company name, e-mail, and address)
• Platform used (Mac OS or Windows)

Step 6. Click Cancel to terminate the activation process for now. You are returned to the About WoodWing screen.

Step 7. Click OK to close the screen.

Within 2 business days you will receive a file named WWActivate.xml.

Step 8. Place this in the following location:

• MacOS: Library/Application Support/WoodWing
• Windows: c:\ProgramData\WoodWing

Step 9. Restart InDesign or InCopy; the product is automatically activated.

In Enterprise Server, choose Licensing in the Maintenance menu on the left side of the screen or on the Home page.

Step 3a. Click the Add additional client licenses link.

The Activate page appears.

Note: To continue with the automated process, a Web browser with Internet access is required. A browser connection status is displayed at the bottom of the page, indicating whether or not your current browser can be used for this process. If your browser cannot be used, check your Internet connection, such as your proxy settings, (software) firewalls, router configuration, and so on. Your browser needs to support Javascript, but you will see an error message in cases when Javascript support has been switched off.

The activated server license will be stored server-side, but the client system which runs the browser will actually make the connection to the WoodWing Activation server via Internet. This makes it possible for your server to be located in a subnetwork without internet-out access.

Step 3b. Click Next.

The Serial Number page appears.

Step 3c. From the Product list, choose the version of Smart Connection. The main Smart Connection version number is shown in brackets.

Example: Smart Connection for Adobe CC 2019: Smart Connection for InDesign-InCopy (14).

Step 3d. Enter the serial number and number of concurrent licenses (this makes it possible to divide your licenses among several application servers).

Step 3e. (Optional) If you are unsure of the number of concurrent licenses available for this serial number, click the Check button.

Step 3f. Select the check box to register Enterprise Server.

Note: Only registered copies of Enterprise are entitled to upgrades.

Step 3g. Select the check box The Actual Server Time is... to confirm the time on the application server.

Step 3h. Click Next.

The Contact Information page appears.

Step 3j. Enter all required fields.

Step 3i. Click Next.

The License Status page appears. If all has gone well, a message displays that the license has been activated successfully.

Step 3j. Return to the License Status page by clicking License Status.

Note: When activating a license offline, it takes 2 working days to process your request.

Offline activation is a 2-step process:

1. Sending the activation request by email
2. Processing the received activation

Sending the activation request by email

Step 3a. Click the Add additional client licenses link.

The Activate page appears.

Step 3c. Select the check box I don’t have access to the Internet or I prefer activating by e-mail.

Step 3d. Click Next.

The Offline Activation page appears.

Step 3e. Send the following details by e-mail to authorize [at] woodwing.com:

• Product name and version
• Per product: the serial number
• Per product: the number of concurrent users/connections for this installation.
• The installation code (as provided on screen)

Step 3f. Click Cancel to terminate the process for now and wait for WoodWing to send you an activation code.

Processing the received activation

Step 3g. Repeat Steps 3a to 3d.

Step 3h. Enter the received serial number and activation code.

Step 3i. Click Next.

The License Status page appears. If all has gone well, a message displays that the license has installed successfully.

Step 3j. Return to the License Status page by clicking License Status.