WoodWing Help Center

Message 'Allowed memory size exhausted' when publishing to Adobe DPS in Content Station 9

Message 'Allowed memory size exhausted' when publishing to Adobe DPS in Content Station 9

When trying to upload an issue to Adobe DPS by using Content Station, the following error can sometimes appear (possibly multiple times):

Allowed memory size of x bytes exhausted (tried to allocate x bytes)

This can happen when the size of the PHP process exceeds the size that is configured.

To resolve this, follow these steps:

Step 1. Open the php.ini file in a plain-text editor.

Step 2. Increase the value of the following setting to a sufficient level:

; Maximum amount of memory a script may consume (8MB)

memory_limit = 512M

Notes:

  • As a rule, the memory_limit value should be set higher when this issue occurs. It depends on the size of the folios how much memory it takes. When using the asynchronous upload feature in the Adobe DPS plug-in, the minimum amount of necessary memory should be calculated as follows:

(average size of the folios x the number of connections) + 100M

  • The calculated value should be seen as a minimum; it is recommended to set a higher value.

Step 3. Save the php.ini file.

Step 4. Restart the Web Server for the changes to take effect.

Step 5. Log out of Content Station and log back in.

Step 6. Try to upload the issue again.

Was this article helpful?
0 out of 0 found this helpful / Created: / Updated:
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.