When trying to activate Smart Connection on Mac OS 10.7 (Lion) or Mac OS 10.8 (Mountain Lion), the following error may appear:
Activation failed because the provided serial number or activation code is invalid
This is a known issue which can be resolved by a replacement file.
To obtain this file, please contact support by email: firstname.lastname@example.org.
Note: Please include in your email the version of your operating system and the full error message.