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Error 'Activation failed because of an invalid serial number or activation code' when activating Smart Connection on Mac OS

Error 'Activation failed because of an invalid serial number or activation code' when activating Smart Connection on Mac OS

When trying to activate Smart Connection on Mac OS 10.7 (Lion) or Mac OS 10.8 (Mountain Lion), the following error may appear:

Activation failed because the provided serial number or activation code is invalid

This is a known issue which can be resolved by a replacement file.

To obtain this file, please contact support by email: support@woodwing.com.

Note: Please include in your email the version of your operating system and the full error message.

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