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Error 2038 when uploading files in Content Station

Error 2038 when uploading files in Content Station

When trying to upload a file using Content Station, an Error 2038 appears and the file is not uploaded.

This can happen when the size of the uploaded file exceeds the PHP settings.

To resolve this, follow these steps:

Step 1. Open the php.ini file in a plain-text editor.

Step 2. Increase the values of the following settings to a sufficient level:

; Maximum size of POST data that PHP will accept.
post_max_size = 800M

; Maximum allowed size for uploaded files.
upload_max_filesize = 800M

; Maximum amount of memory a script may consume (8MB)
memory_limit = 800M

Note: As a rule, the memory_limit value should be 2 to 3 times higher than the size of the uploaded file. In the above example of 8MB, files with a size of 250-300MB can be uploaded.

Step 3. Save the php.ini file.

Step 4. Restart Enterprise Server.

Step 5. Log out of Content Station and log back in.

Step 6. Upload the file once more.

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