Rescuing lost index entries for assets in the File Store folder of Elvis 5 Server

Info: This feature requires Elvis 5.26 or higher.

After restoring a backed-up index, the assets in the file store and the references to them in the index might not be synchronized. This is especially the case when only a slightly older version of the index is restored instead of restoring a matching backup of the file store.

To validate if a repair is necessary and to optionally perform the repair, the File Store Rescue Tool of Elvis 5 can be used.

Accessing the File Store Rescue Tool

The File Store Rescue Tool is available in the Management Console.

Validating if a repair is necessary

The first step in the process is to see if any assets need to be repaired.

Step 1. On the File Store Rescue Tool page, carefully read the instructions.

Step 2. Click the Dry run option for the task that you want to perform.

The results of the Dry run are published in the log files.

Repairing assets

Step 1. On the File Store Rescue Tool page, carefully read the instructions.

Step 2. Choose an action:

• To repair assets, click Rescue and repair.
• To clean up files that do not have an index entry: click Permanently remove version originals that have no entries in the index. (Requires Elvis 5.27.13 or higher; in some versions this option is named Delete assets with missing out-of-sync-originals.)

The results are published on the Server Status page of Elvis Server in the Running processes section.

Document history

• 18 December 2018: Updated section 'Repairing assets' by adding action 'Delete assets with missing out-of-sync-originals'.