Under certain circumstances, assets that are stored in Elvis may become 'broken'. Think of metadata that is not fully extracted or embedded, entries that exist in the index for assets that have been deleted, thumbnails and previews that are missing, and so on.
Such issues can be fixed by running the Asset Processing Tool in Elvis 5.
Using the Asset Processing Tool
Info: This feature requires Elvis 5.26 or higher.
Step 1. Access the Management Console.
Do one of the following:
- Access the following URL and log in using system administrator credentials:
<Elvis Server URL>/console
- Access the Elvis Pro client by accessing the following URL, log in using system administrator credentials, and choose Management Console from the Avatar menu.
<Elvis Server URL>/app
Step 2. From the menu, choose Asset Processing Tool.
Figure: The Asset Processing Tool.
Step 3. Carefully read the instructions and select the options that you want to make use of.
Step 4. In the top right corner of the page, click Start processing.
Step 5. In the section What does it do? click the link admin status page.
The Elvis Server Status page appears.
Step 6. In the Running processes section, verify that the updating process is running.
Figure: Viewing running processes on the Server Status page.